We talk about it all the time, everyone, from Lady Gaga (@LadyGaga) to @Starbucks to news organizations (@NYTimes) are using Twitter to engage with fans, facilitate customer service, and distribute news. With Twitter now at 300 million users, your audience is there...
Don’t you just love it when companies listen, really listen? Well, that just happened for me recently – and not by a brand I work for! I wanted to take a moment to specifically single out not only the company, TechSmith, but also their fearless advocate,...