We talk about it all the time, everyone, from Lady Gaga (@LadyGaga) to @Starbucks to news organizations (@NYTimes) are using Twitter to engage with fans, facilitate customer service, and distribute news. With Twitter now at 300 million users, your audience is there...
“Smarter, better,” customer service is what UserVoice (@UserVoice) promises and, by most accounts, delivers. But how? As the race the build the biggest social media presence continues, Evan Hamilton (@EvanHamilton) uses his “addiction...
LeWeb’10 takes place in Paris December 8th and 9th 2010 at Les Docks. With more than 2,400 Participants from 54 countries, it’s the number one European event about the Internet. As you probably know, I covered the conference for BlogTalkRadio using Cinch...
She had us at ‘Whuffie.’ Actually, she had us even sooner than that! Named one of Fast Company’s Most Influential Women in Technology in 2009, she is a top speaker, entrepreneur, mom, Canadian, karaoke addict, Flickr fan and Twitter-holic and much...