This is a guest blog post from Amber Naslund, a social media and marketing professional, and the Director of Community for Radian6, where she’s responsible for client engagement, community building, and helping companies tap the potential of online reputation...
It’s the case study everyone points to – Dell. Some of my A-List guests described Dell’s early efforts to deal with the advent of social media discourse as ‘ignoring it,’ while still others said they had their ‘head in buried in the...
Brands, big brands, personal brands, brand building, brand reputation… all things social media and networking can impact – for good or for bad. So what’s a person or organization with brand concerns to do? Ask Jeremy Thomas, Partner/Director of...