“Smarter, better,” customer service is what UserVoice (@UserVoice) promises and, by most accounts, delivers. But how? As the race the build the biggest social media presence continues, Evan Hamilton (@EvanHamilton) uses his “addiction...
Note: This post was originally posted on Sep 10, 2009. A lot may have changed since then… As experience has taught me, there are leaders, and then there are Leaders – note the capital ‘L.’ In the case of Loïc Le Meur, one could argue he’s in a...
[Editor’s note: This post and podcast originally produced for Eastwick Communications here…] When social media is what you do for a living, it’s not often when you see a blog post that makes you think or explores a converse point-of-view. Augie Ray...
So, as you know from my post last week, I attended a fab Social Media Club event. It was fab in every except that I was left a little annoyed. I guess I’ve allowed this to fester into a full-blown annoyance. Everyone seems to use media examples to discuss...
