“Smarter, better,” customer service is what UserVoice (@UserVoice) promises and, by most accounts, delivers. But how? As the race the build the biggest social media presence continues, Evan Hamilton (@EvanHamilton) uses his “addiction...
Luke Brynley-Jones (@lbrynleyjones) – one of the UK’s most experienced social media consultants – brings his A-game to San Francisco on May 23rd for Social Media Marketing and Monitoring 2011 (#SMM11). Get a preview full of tips and advice right...