Live Podcast: Evan Hamilton, Community Manager at UserVoice

Live Podcast: Evan Hamilton, Community Manager at UserVoice

“Smarter, better,” customer service is what UserVoice (@UserVoice) promises and, by most accounts, delivers.   But how?   As the race the build the biggest social media presence continues, Evan Hamilton (@EvanHamilton) uses his “addiction...
Live Podcast: Kyle Lacy, Twitter Marketing For Dummies

Live Podcast: Kyle Lacy, Twitter Marketing For Dummies

Kyle Lacy is the owner of a social media marketing and design firm, MindFrame (formerly Brandswag), and his clients have ranged from recording artist Jon McLaughlin to the Consumer Electronics Association to small businesses, with most having five or fewer employees...