Tag: Internet
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“Smarter, better,” customer service is what UserVoice (@UserVoice) promises and, by most accounts, delivers.
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This week we’re wrapping up the LeWeb conference, held December 9th and 10th in Paris, France. It might have been a bit dreary and wet, but when it’s Paris, who can complain? You might be asking yourself, ‘why this big deal around LeWeb?’ Well, it’s a huge deal, actually. When you consider the Internet is…
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Guest post from Morley Winograd and Michael D. Hais, fellows of NDN and the New Policy Institute and co-authors of Millennial Makeover: MySpace, YouTube, and the Future of American Politics (Rutgers University Press: 2008), named one of the 10 favorite books by the New York Times in 2008. One of the most often expressed criticisms…
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I’ve been watching with great interest at friends, luminaries and publications have commented with varying levels excitement and, dare I say – passion! – about Facebook’s acquisition of FriendFeed. The headlines from articles and blog posts speak for themselves: Facebook’s next step in crushing Twitter Facebook Buys FriendFeed: What Does It Mean? Facebook buys…
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[Editor’s note: This post and podcast originally produced for Eastwick Communications here…] It always amazing to me how companies can have a ‘persona,’ seemly without even trying. That’s one of the many things that fascinates me about HubSpot. Right from the home page you get the sense you’re in the company of friendly individuals and…
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[Editor’s note: This post and podcast originally produced for Eastwick Communications here…] When social media is what you do for a living, it’s not often when you see a blog post that makes you think or explores a converse point-of-view. Augie Ray wrote one this week on Experience: The Blog that made me do just…