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Live Podcast: Evan Hamilton, Community Manager at UserVoice

Live Podcast: Evan Hamilton, Community Manager at UserVoice

“Smarter, better,” customer service is what UserVoice (@UserVoice) promises and, by most accounts, delivers.   But how?   As the race the build the biggest social media presence continues, Evan Hamilton (@EvanHamilton) uses his “addiction...

Events: Catalyzing Social Media Campaigns

This is a guest post by Cassandra Phillipps, an event producer for the Bay Area startup community. She produces FailCon, co-produces Girls in Tech Catalyst Conference, and production manages SF Beta, SF MusicTech Summit and Finance4Founders. She also keeps a blog on...

So I'm Quoted In a New Book…

And, of course, I’m embarrassed to seem braggy, but if you can’t brag on your own blog, where can you? I am the quote that opens chapter 8, “Is It All About Business Exchange?” in, “Everything You Ever Wanted to Know About Social Media,...