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Live Podcast: Evan Hamilton, Community Manager at UserVoice

Live Podcast: Evan Hamilton, Community Manager at UserVoice

“Smarter, better,” customer service is what UserVoice (@UserVoice) promises and, by most accounts, delivers.   But how?   As the race the build the biggest social media presence continues, Evan Hamilton (@EvanHamilton) uses his “addiction...

Connecting with Customers, Bringing Business and Brands Alive

This is a guest blog post from Richard Binhammer is the Senior Manager, Corporate Affairs at Dell. Richard might be best-known simply by his Twitter handle, @RICHARDatDELL. Some of my A-List podcast guests described Dell’s early efforts to deal with the advent of...

Events: Catalyzing Social Media Campaigns

This is a guest post by Cassandra Phillipps, an event producer for the Bay Area startup community. She produces FailCon, co-produces Girls in Tech Catalyst Conference, and production manages SF Beta, SF MusicTech Summit and Finance4Founders. She also keeps a blog on...